Frequently asked questions

What can I use as a screen for Hero?

Almost anything. Connect Hero to a monitor or TV, use a compatible tablet or mobile device through Hero Port, or even connect compatible AR glasses. Your computer stays the same. Your screen changes with you.

I already have a great tablet. Why buy a Windows laptop?

You may not need to. Hero gives you a powerful Windows PC without making you buy and carry another display. Use your tablet on the go, your monitor at your desk—and Hero can even be your tablet’s Bluetooth keyboard and trackpad.

Is Hero powerful enough to be my main PC?

Absolutely. Hero’s Intel Core Ultra 5 125H delivers 14 cores, 18 threads, and speeds up to 4.5 GHz, giving you the performance for serious multitasking, demanding applications, creative work, and gaming. Hero may be small, but it isn’t a lightweight PC.

Isn’t a tablet too small for Windows?

Not when Windows is scaled for it. Set display scaling to 200–250%, and text, menus, and controls become comfortably sized—while you get the benefits of your tablet’s sharp display, touch, and stylus capabilities.

What happens when I don’t need Windows?

Hero is still useful. It can become your tablet or mobile device’s Bluetooth keyboard and trackpad—even when Hero’s PC is off. When you need Windows again, your full PC is right there.

Can Hero replace my desktop PC?

Yes. Connect your monitor and peripherals, and Hero becomes a powerful desktop setup. When it’s time to go, unplug it and take the same PC, files, and applications with you.

What exactly is Hero Port?

Hero Port is our proprietary wired video connection for compatible tablets and mobile devices. It uses any data-capable USB-C to USB-C cable—no proprietary cable required. You get a zero-latency display, with no dependence on fast or reliable Wi-Fi.

What is the Hero App?

The Hero App turns iPadOS 17+ and Android 7+ devices (tablets, phones and foldables) into interactive displays for Hero. It brings together Hero’s wired video feed with touch and stylus input to create a seamless mobile Windows experience.

It isn't available on iPhone for now: there, Hero works through Duet or Spacedesk, great alternatives to the Hero App.

How do I protect and carry Hero?

Meet Sidekick, Hero’s purpose-built travel companion. It protects Hero, stores your USB-C cable, and can even carry an 11-inch iPad together with Hero. Open it up, and Sidekick transforms into a tablet kickstand—your complete mobile Hero setup in one compact package.

Can I use Windows and my tablet apps at the same time?

Yes. On supported devices, use Windows on one side of the screen and your native tablet apps on the other. Your tablet doesn’t stop being a tablet just because you’re using Hero.

Can I game on Hero?

Yes. Hero combines a powerful Intel Core Ultra processor with Intel Arc graphics for far more than basic productivity. Connect your monitor or TV, controller, and accessories, and you’ve got an incredibly compact Windows gaming setup.

How portable is Hero?

Very. Hero weighs only about 720 g, measures 255 × 190 mm, and is just 11.8 mm thin. It’s designed to slip into your bag alongside the tablet or mobile device you already carry.

What ports does Hero have?

A lot for something this small. Hero includes multiple USB-C and USB-A ports with data speeds from 5 to 10 Gbps, Gigabit Ethernet, microSD, 3.5 mm audio, and the dedicated Hero Port—giving you serious connectivity without a collection of dongles.

Can I connect multiple displays?

Yes. Hero supports external displays through its USB-C connectivity, giving you the flexibility to build a multi-display workspace at your desk.

Can I upgrade Hero later?

Yes. Hero’s SSD is replaceable and upgradeable, so you can expand storage as your needs change instead of replacing your entire computer.

Can I use Hero with AR glasses?

Yes, with compatible tethered AR/VR displays. Connect one to Hero, and you can create a large, personal Windows workspace—even in public places where using a conventional monitor wouldn’t be practical.

How can I buy or reserve Hero?

Choose what works for you. Pay in full today, or reserve your Hero for $50 and have the remaining balance automatically charged when it’s ready to ship.

Can I cancel my order or reservation?

Yes. Whether you paid in full or placed a $50 reservation, you can cancel for a full refund anytime before your Hero ships.

What is Hero’s return policy?

Try Hero for yourself. If it’s not right for you, you can request a return within 30 days of receiving it. Hero must be returned in resalable condition with all original packaging intact. Returned units are inspected on arrival and may be subject to a restocking fee, as set out in our return policy.

What warranty does Hero include?

Hero comes with a 3-year warranty covering the entire device—far beyond the typical industry standard. We can stand behind Hero for three years because it’s engineered and built to last.

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