All orders shipped to Canada are shipped Delivery Duty Unpaid (DDU). The prices displayed on the website do not include Canadian federal or provincial sales taxes (GST/HST/PST), customs duties, or carrier brokerage fees. The customer acts as the Importer of Record and is strictly responsible for remitting all applicable import fees to local customs authorities or the designated carrier upon delivery.
The Hero Keyboard contains integrated computing and encryption technology subject to the US Export Administration Regulations (EAR). By purchasing this product, you represent and warrant that you will not export, re-export, or transfer the hardware to any embargoed nations or prohibited end-users as defined by the United States government.
Hero Devices Inc. commits to providing accurate shipping estimates. If an unforeseen manufacturing or logistical delay causes the shipping date to extend beyond the initial estimate provided at checkout, we will notify you immediately in writing. You will be provided the explicit option to consent to the delay or cancel your order for an immediate, full refund.